Case Studies
The following case studies are indicative of how Service Management 101 products and services help our clients exploit the latest thinking to design, deploy and sustain pragmatic, beneficial service management strategies.
| 07/14/2008 | US Navy Bahrain Take Leaner Focus Like many military organizations the US Navy N4/TNOSC continues to seek improvements in their operations through speedy and tactical application of best practices. Familiar with ITIL, the desire was to explore Lean Thinking for faster and more tangible results. |