Courseware as a Service™ Program

ITIL® V3 Foundation Class

Courseware as a Service (CaaS) Program: Proven, Quality Assured Courseware available for unlimited use under an annual license agreement.


This product contains everything you need to self deliver an ITIL V3 Foundation course, either as part of a self-study requirement, or to fellow professionals.  The courseware has been accredited by EXIN and of proven quality.  The courseware as a service kit includes:

  • One Instructor Guide explaining how to setup & deliver the class
  • One hardcopy of the student class workbook
  • One set of class slides in Microsoft Powerpoint format
  • Two sample examination papers
  • Over 300 additional practice questions
  • Access to the Internet Support Center for guidance and support
  • A 1 year maintenance and support agreement for updates & preferred support
  • Discounted access to additional student workbooks
  • Discounted access to online exam practice services

The courseware is subject to an annual license agreement and allows unlimited use subject to possible geographic or market boundaries.

These materials are guaranteed to be compliant with the requirements of the ITIL Qualification Scheme and ITIL V3 Foundation syllabus and reflect the results of the review process conducted in January 2009.