Education Courseware - CaaS


Education courseware offered by Service Management 101 are the 'Gold Standard' for service management.  All materials are focused on providing the very best career enhancing experience and best value for an investment in time and money.  Our materials blend real world experience with theory and bridge discrete concepts and solution frameworks to educate, empower and enable class attendees.

Select any item to view more information that includes a detailed description of the contents and information about additional support.  

Item Description Price Select
CAA-SP365

Service Management Education (CaaS) Annual Service Support Plan
This maintenance and support plan provides 365 days of dedicated and personalized support for licensed subscribers to the Courseware as a Service (CaaS) program via the internet Service Support site.  The support plan includes all updates to materials as required and is a service fee that recurs annually for an unlimited period of time until cancelled 30 days prior to the anniversary of renewal in writing at the request of the customer.

Additional information on this service plan is available here.

$995.00
CAAS-INST CaaS - Instructor Services (One Day)
Please ensure quantity of days is equal to number of class days. Excl expenses & exam fees. 		$1,195.00
CAAS-ITILF

CaaS - ITIL 2011 Edition Foundation Class Courseware Kit
(includes one year maintenance & support)

 $3,995.00
CAAS-ITILV3A CaaS - ITIL V3 Awareness Class Courseware Kit
(includes one year maintenance & support) 		$995.00

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