Education Courseware - ITIL®

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Education courseware offered by Service Management 101 are the 'Gold Standard' for service management.  All materials are focused on providing the very best career enhancing experience and best value for an investment in time and money.  Our materials blend real world experience with theory and bridge discrete concepts and solution frameworks to educate, empower and enable class attendees.

Select any item to view more information that includes a detailed description of the contents and information about additional support.  View all education courseware here.

Item Description Price Select
CAAS-INST CaaS - Instructor Services (One Day)
Please ensure quantity of days is equal to number of class days. Excl expenses & exam fees. 		$1,195.00
CAAS-ITILF

CaaS - ITIL 2011 Edition Foundation Class Courseware Kit
(includes one year maintenance & support)

 $3,995.00
CAAS-ITILV3A CaaS - ITIL V3 Awareness Class Courseware Kit
(includes one year maintenance & support) 		$995.00
P-ITILV3F-S
Cover-ITILV3F-Class-Workbook-V41-Thumb.jpgThe ITIL V3 Foundation Class Student Workbook

The class workbook is the mandatory student materials for classes delivered under the Courseware as a Service (CaaS) program.  The book is over 350 pages in length and printed on demand. 

Please allow 5-10 business days for delivery.  Download table of contents in the form of a sample book here.  When ordering, please enter your CaaS promotion code during the checkout process to receive the discounted price.

$250.00

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