Education Event


Education events offered by Service Management 101 are the 'Gold Standard' for service management.  All events are focused on providing the very best career enhancing experience and best value for an investment in time and money.  Our instructors blend real world experience with theory and bridge discrete concepts and solution frameworks to educate, empower and enable class attendees.

Select any item to view more information that includes a detailed lesson plan and information about the venue.

Item Description Price Select
1003-OISM

Outside-In Service Management Class Seat Mar 31-Apr 1 San Diego CA
How to apply Outside-In Thinking to service management initiatives
Venue: Courtyard by Marriott Solana Beach/Del Mar 

$995.00
1004-CLSP-W

Certified Lean Service Professional Class Seat Apr 27-29 Bay Area CA
Venue: Seaport Conference Center, Redwood City CA 

$1,595.00
1004-CSMP Certified Service Management Professional Class Seat Apr 19-23 Orlando FL
Venue: Stetson University, Celebration Florida 		$3,995.00