Decipher the ITIL® Code

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This service is designed to help protect an investment in ITIL and is provided  on a complimentary basis to subscribers of the SMBOK service. learn more about the benefits of the SMBOK service by viewing the tutorials here.

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decipher-v3itil-icon.jpgThis service will be updated to reflect the revised content in ITIL 2011 Edition by September 30th, 2011.

The Decipher the ITIL Code service provides a unique insight into the message of ITIL and a comprehensive analysis of its strengths and weaknesses, any information gaps, suspect guidance, and clarification in the form of 'deciphers' of unclear or vague statements.

The service spans Versions 2 and 3 of ITIL, and includes guidance mined from the core publications presented as a library of 'decipher statements' categorized by subject area.

This service should not be regarded as an official ITIL source.  The official ITIL website may be accessed here.  Access to this service requires an annual membership to this site. 

 Become a Member  Continue to V3 View 2011 Glossary

Note: The IT Infrastructure Library® and ITIL® are Registered Trade Marks of the Office of Government Commerce in the United Kingdom and other countries.

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"Helping Protect an Investment in the IT Infrastructure Library®"

These statements are derived following careful analysis of the ITIL core publications and not official guidance. The purpose of the information is to protect an existing or planned investment in the IT Infrastructure Library.

Additional help may be available at http://www.sm101-support.com.
The same support site link may be used to submit comments regarding this information or further suggestions for its improvement.