ITILv3 Glossary List
ITIL 2011 Edition Changes
The glossary items presented here represent the observed differences between the glossary entries in the ITIL 2007 Edition and the 2011 Edition. They include additions and removals, as well as subtle rewording of some definitions.
Accounting Period |
New |
Asset Management |
Minor |
Asset Register |
Medium |
Asset Specificity |
New |
Availability Management |
Medium |
Availability Management Information System (AMIS) |
Medium |
Back-out (Plan) |
Medium |
Baseline |
Medium |
Benchmark |
Medium |
Benchmarking |
Medium |