Membership

Basic Information

Membership to this site is through an annual subscription fee that provides unlimited access to all content.  Limited access to actual content is offered to 'registered guests' to provide samples of the service's capabilities.

Benefits   

Membership to this site provides many significant benefits including ready access to:

  • A comprehensive library of service management best practices
  • A comprehensive library of key performance measures
  • The latest expert analysis of the popular IT Infrastructure Library (ITIL) framework
  • Expert analysis of ISO 20000, MOF, ISO 38500, COBIT, and ISO 9000
  • Premium service management information content
  • Monthly newsletter and periodic articles
 
Other key benefits include occasional discount pricing on:
 
  • SM101 publications, products and services, including education events
  • Annual service support plans

A complete list of discount coupons and special offer codes is available to annual members here.
 
Registered guests and annual members receive regular updates on the latest industry events, ideas and best practice advances through automatic subscription to the SM101 newsletter, available at no charge to registered guests and annual members. 
 
Organizations, independent consultants and prospective partners should contact us for special pricing.