News of Upcoming and Recent Webinars
The following webinars are generally available to anyone who wishes to register directly as a webinar participant. Many are recorded and available for replay to registered guests of this website. You may register here.
| 10/16/2009 | FREE WEBINAR: Introduction to the Certified Service Lean Professional Qualification
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| 10/07/2009 | FREE WEBINAR: Introduction to the Certified Service Management Professional Qualification
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| 10/06/2009 | Close Encounters of the Service Kind
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| 10/01/2009 | Service Configuration Management 101
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| 09/30/2009 | Service Change Management 101
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| 09/30/2009 | Service Incident Management 101
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| 09/23/2009 | How to Establish a Self-Funding Configuration Management Initiative
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| 09/14/2009 | Deciphering the Announced New Edition of ITIL V3
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