News
The following news items are generally available to all visitors to this website. Specific news on the product plans for the SMBOK service, the 'SMBOK Roadmap', is available to members here.
| 08/21/2009 | 4 Service Management Webinars: Lean, Guerilla How-To, Managing Incidents, Body of Knowledge Four complimentary webinars on topics designed to help service management initiatives survive and thrive the economic downturn. |
| 08/21/2009 | The Application of Lean Thinking to a Service Management Initiative A complimentary webinar explores how Lean Thinking can be applied to service management initiatives. Friday August 21st, 10-11am PST |
| 02/06/2009 | Complimentary Expert Support on Service Management Initiatives Service Management 101 is pleased to announce it is offering free remote support to any service management initiative through end March 2009. |
| 02/04/2009 | Expert Remote Support for Service Management Initiatives The Service Management Support Plan program provides remote consultative support and proven mentoring for service management initiatives and affordable access to expert, experienced guidance through an annual plan. |
| 02/04/2009 | Unlimited Access to and Use of ITIL Courseware The Courseware as a Service (CaaS) program is launched to provide affordable access and unlimited use of proven and accredited courseware materials for popular ITIL classes. |
| 12/02/2008 | Knowledge Web for Service Management Dec 08 Newsletter Knowledge-Web for Service Management December 2008 Newsletter (Login to Access Newsletter) |
| 12/01/2008 | The Definitive Guide to Service Management “The USMBOK is an amazing achievement. If I had a hat, I would take it off to him”. Brian Johnson, Vice President CA Inc, ITIL Author & ITIL Pioneer. |
| 12/01/2008 | Guerrilla Service Management: Vital “How To” for Service Management Success Service Management 101 introduces a new program and classes packed with proven ‘how to’ techniques and tactics to accelerate the benefits of service management projects, lessen the risk of failure, and sustain a viable program. |