Publications E-Book Catalog


Many of the publications listed in this catalog may be subject to a membership discount.  This catalog represents publications available in "e-book" or electronic format.  They only operate on a Windows PC platform and require access to the internet to completet the registration process.  You cannot copy/paste or print from these versiosn and they are licensed to a personal computer.

Unique references for the service management professional.

Item Description Price Select
E-USMBOK usmbok_guide_cover_thumb.jpgThis item is a license key to access the full version of the electronic version of the Guide to the Universal Service Management Body of Knowledge (USMBOK).  This e-book does not allow copy/paste or print functions.  A hardcopy version is available to e-book licensees at a 50% discount.  You will receive your discount code as part of your hardcopy order confirmation. $150.00