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The ServiceCamp™ Program

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A unique knowledge exchange and workshop experience for service industry professionals keen to incorporate the latest thinking into their service provision practices.

ServiceCamp™ Home Find an Event What is ServiceCamp?

The path to service excellence leads through knowing your customers, the successful outcomes they desire, the experiences they prefer, and the systematic methods required to offer, deliver and support service.

The ServiceCamp™ event provides a great opportunity for professionals working in service industries to immerse themselves in an experiential learning environment and exchange the latest ideas and 'best practices' for service excellence, service delivery, and service support.

"Ensuring the customer and service experiences are managed"

The service management body of knowledge (SMBOK™) service provides a library of best practice guidance to help service businesses and service management professionals design and sustain systematic methods to offer, contract and provide services. The information is universally applicable to any service industry sector or type of service business, and designed to ensure outside-in, or customer centric thinking and operation.

Additional help may be available at http://www.sm101-support.com.
The same support site link may be used to submit comments regarding this information or further suggestions for its improvement.

The ServiceCamp™ Program

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