Tutorial Library

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Welcome to the Tutorial Library, Service Management 101's comprehensive library of informational resources on the SMBOK service.  Here you will find videos, tutorial, guides and more to help you improve the value to you of using the service.     

Tutorials for the SMBOK Service. 

Find the latest best practice guidance the easy way.  Whether you are a new or existing SMBOK user, the Learning Center has video and text tutorials designed to help us help you.

The Tutorial Center provides short, focused overviews of the core elements of the SMBOK service hosted at this site, and how to use those services to get maximum value out of an investment in a subscription.

Want to know about a topic that isn't covered here?  Let us know by requesting a tutorial.

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SMBOK.00.00.000 SMBOK Service - May 2011 Version 2.1 Update
SMBOK.00.00.001 An Introduction to the SMBOK service
SMBOK.00.00.002 Justifying an investment in an SMBOK subscription
SMBOK.00.00.003 The SMBOK Site - a quick orientation
SMBOK.00.00.004 Registering as a guest to receive updates and news
SMBOK.00.00.005 Applying for a subscription membership
SMBOK.00.00.006 How to 'Ask a Question' from the SMBOK Site
SMBOK.01.00.001 An introduction to the USMBOK best practice library
SMBOK.02.00.001 An introduction to the USMBOK Lexicon
SMBOK.03.00.001 An introduction to the Decipher the ITIL Code service
SMBOK.04.00.001 An introduction to the ITIL best practice library
SMBOK.05.00.001 An introduction to the ITIL Glossary