My Account My Cart Login Logout Members Staff Contact Us

The USMBOK™ Navigator

Home

The USMBOK Navigator™ presents a graphical representation of the elements of a service management system, organization, and service lifecycle. The visual maps provide direct access to key information about best practices and key artifacts.

Ask A Question View Lesson Roadmap

USMBOK The purpose of the USMBOK Navigator service is to provide a detailed and easy to reference analysis of an operational view of a service organization. The service provides an graphical view of the relationship between elements of a service management system.

The USMBOK Navigator™ enhances this view with access to relevant best practice statements and key performance measures.

The USMBOK Navigator is an excellent exploration and study tool. Access to the complete USMBOK Navigator requires an annual membership to this site.

Become a Member Continue to Navigator

"Ensuring the customer and service experiences are managed"

The service management body of knowledge (SMBOK™) service provides a library of best practice guidance to help service businesses and service management professionals design and sustain systematic methods to offer, contract and provide services. The information is universally applicable to any service industry sector or type of service business, and designed to ensure outside-in, or customer centric thinking and operation.

Additional help may be available at http://www.sm101-support.com.
The same support site link may be used to submit comments regarding this information or further suggestions for its improvement.

The USMBOK™ Navigator

Home

USMBOK Navigator

Member Services