USMBOK Navigator™

Organization: Knowledge Domains and Knowledge Areas

The USMBOK include knowledge domains representing key roles, and knowledge areas, respresenting the key skills and abilities required by each knowledge domain.  Click on any area of the following diagram to access detailed information an any domain or area.   Please note that dimmed areas are accessible but may lack content.  Bold represents fully operational areas, normal represents partial content.

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Service Customer Management Service Fulfillment Management Service Quality Management Service Delivery Management Service Operations Management Service Infrastructure Management Service Value Management Governance Portfolio Relationship Customer Continuity Risk Requirement Service Marketing Service Planning Provisioning Provider Relationship Service Request Management Opportunity Quality Planning Excellence Lifecycle Management Capability Performance Audit Assess SLM SAM Security Capacity Service Continuity Availability Service Support Operations Level Supplier Incident Problem Impact Facilities Applications Systems Configuration Change Release Financial Value Mapping Lean Thinking Knowledge

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